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Frequently Asked Questions

To protect your vehicle loan, all secured loan contracts require that liability + collision and comprehensive coverage be maintained at all times to protect the loan in the event of theft, accident, or damages. SELCO is also required to be listed as the loss payee. To provide proof of insurance, you can ask your insurance provider to send the documents on your behalf or share a copy of your current insurance declarations page and proof of coverage with specified date range to https://www.myinsuranceinfo.com.

If you have an auto loan with SELCO, we should be listed as lienholder. After paying off your loan, you can expect your title or lien to be released within 10-15 days. The state you live in will determine whether you receive a title or lien release. If you paid off your loan but haven't received your vehicle title or lien release in the mail after 15 days, please call us at 800-445-4483.

All secured vehicle loan contracts require that liability + collision and comprehensive coverage be maintained at all times to protect the loan in the event of theft, accident, or damages. SELCO is also required to be listed as the loss payee. Please refer to your loan agreement or call us at 800-445-4483 if you have questions.

Insurance for titled vehicles securing loans must include coverage for comprehensive loss, collision loss, and liability (i.e., “full coverage”). Members are responsible to notify their insurance provider that SELCO Community Credit Union is to be listed as the Loss Payee on their policy. The maximum allowed deductible is $1,000. Visit our Auto and Home Insurance page to learn more.