SELCO branches and contact centers will be closed Monday, May 25 in observance of Memorial Day. Account access and support will still be available through digital banking and our virtual phone assistant.

Request a Replacement Card

Damaged debit or credit card? The following steps show how to order a replacement. To order a debit card for the first time on an account, or for another member on your account, check out the “Order A Card” How-To.

  1. Step 1

    Select the associated checking or credit card account.

  2. Step 2

    Tap Card Services. (Don’t see Card Services? This is likely because your card has been blocked. Please call us at 800-445-4483 to request a replacement card.) 

    Request A Replacement Card - Step 2

  3. Step 3

    Select Request Replacement Card from the menu.

  4. Step 4

    Ensure the highlighted card is the one you'd like to replace, then press Submit. (Note: If the shipping address on file is incorrect, send us a secure message or call us at 800-445-4483.) Enter the authorization code sent to your device and tap Done. Your replacement card should arrive within 10–14 business days.